THE SERAPHINE SCENTS EXPERIENCE

Why Customers Choose Seraphine Scents

Seraphine Scents is an independent Asia-based fragrance retailer offering authentic designer and niche perfumes alongside our own signature fragrance collection.

We believe discovering exceptional fragrances should be an enjoyable experience built around authenticity, choice and value.

01

Authentic Designer & Niche Perfumes

We are committed to offering genuine designer and niche fragrances sourced through trusted suppliers and independent distribution channels.

Our own-brand fragrances are separate products, clearly distinguished from original branded perfumes.

02

Luxury Fragrances, Exceptional Value

Our independent sourcing approach, including parallel imports, allows us to explore fragrance opportunities across different markets.

Discover carefully selected perfumes at competitive prices.

03

Discover Your Next Signature Scent

Explore fragrances for everyday wear, special occasions and gifting.

From refreshing citrus compositions to sophisticated floral, woody and warm fragrances, discover scents that complement your personal style.

NEED TO KNOW

Frequently Asked Questions

Everything you need to know about authenticity, sourcing, delivery, pricing and returns.

Are your perfumes authentic?

Yes. Our original designer and niche perfumes are genuine products sourced through suppliers and distributors we trust.

Seraphine Scents own-brand fragrances are separate products, clearly distinguished from the original designer perfumes sold through our store.

Where do your products come from?

Our fragrances are sourced through suppliers and distributors across different international markets. The specific sourcing route depends on the product and availability.

Selected genuine fragrances are sourced through parallel-import channels outside the brands' official local distribution networks. Parallel import does not, by itself, mean a product is counterfeit. Packaging, labels and stickers may vary by market or production batch.

How long will delivery take?

Estimated delivery to your selected country or region is 4–9 business days.

Order processing generally takes 1–2 business days. Delivery estimates may change due to customs clearance, local public holidays, courier arrangements or other delays.

View our full Shipping Policy

Why are your prices sometimes lower than retail?

We source through different suppliers and international purchasing channels, including parallel imports. Regional pricing and currency differences can sometimes create more competitive sourcing opportunities.

As an online retailer, we also avoid some of the overhead costs associated with traditional physical stores. Actual pricing varies by product, availability and promotions.

What if I'm not happy with my purchase?

Eligible products may be requested for a voluntary return and refund within 7 days of delivery, subject to our Return & Refund Policy. Some opened or lightly tested perfumes may also qualify, depending on their condition and the applicable requirements.

For faulty, damaged, incorrect or misdescribed products, we handle concerns in accordance with applicable laws and our policies. Mandatory consumer rights are not restricted by our voluntary return conditions.

View our Return & Refund Policy