SERAPHINE SCENTS · ORDER STATUS

Track Your Order

Enter your order number and order date to view the order processing and delivery timeline.

Delivery Times

  • Singapore 4–9 business days
  • Malaysia 4–9 business days
  • Hong Kong 4–9 business days
  • Taiwan 4–9 business days
  • Macau 4–9 business days
  • Other countries or regions Approximately 7–14 days

Delivery times may vary due to order processing, public holidays, customs procedures and delivery arrangements.

For more information, please review our Shipping Policy .

Order Number
Order Date
Order Progress
1
Order Confirmed
2
Processing Order
3
Preparing Your Order
4
Packing & Quality Check
5
Ready for Courier
6
Courier Handover Stage
7
Delivery Stage
8
Delivery to Your Address
9
Extended Delivery Time
Order Timeline Status

Need assistance?

If your parcel has not arrived, please contact Seraphine Scents Customer Service for delivery assistance. Contact Us

Seraphine Scents Order Status
Customer Support Available

Need Help With Your Order?

Our customer service team is available to assist with order enquiries, delivery questions and after-sales support.

Contact Customer Service Frequently Asked Questions

Operating Hours: 10:00 AM – 8:00 PM Daily (Singapore Time)