SERAPHINE SCENTS · ORDER STATUS
Track Your Order
Enter your order number and order date to view your Seraphine Scents order progress.
Find Your Order
Your order number and order date can be found in your order confirmation email.
Estimated Delivery Times
- Singapore 4–9 business days
- Malaysia 4–9 business days
- Hong Kong 4–9 business days
- Taiwan 4–9 business days
- Macau 4–9 business days
- Other countries Approximately 7–14 days
Delivery times may vary due to order processing, public holidays, customs procedures and delivery arrangements.
For more information, please review our Shipping Policy .
Order Number
Order Date
Order Progress
1
Order
Confirmed
Confirmed
2
Processing
Order
Order
3
Preparing
Your Order
Your Order
4
Packing &
Quality Check
Quality Check
5
Ready for
Courier
Courier
6
Passed to
Courier
Courier
7
Delivery in
Progress
Progress
8
Delivering to
Your Address
Your Address
9
Slight Delivery
Delay
Delay
Current Status
Need assistance?
If your parcel has not arrived, please contact Seraphine Scents Customer Service for assistance. Contact Us
If your parcel has not arrived, please contact Seraphine Scents Customer Service for assistance. Contact Us
Seraphine Scents Order Status
Customer Support Available
Need Help With Your Order?
Our customer service team is available to assist with order enquiries, delivery questions and after-sales support.
Operating Hours: 10:00 AM – 8:00 PM Daily (Singapore Time)